Food News (new series) 17: Spoiled by choice

by Jeremy on 1/12/2009

in General, Shangri-La

Start: 95.4 Last week: 87.3 This week: 87.6

Two helpings of everything for Thanksgiving cannot have been the only issue. Maybe it was the fresh almonds?

Does anyone need a choice of more than 50 breakfast cereals? Many more.

I’m trying to remember that fancy word from economics, where a single supplier creates several goods that look different, so that the poor befuddled consumer doesn’t realize that no matter what they choose, the company wins. It isn’t a monopsony, is it? Anyway, detergents and breakfast cereals are among the classic examples.

where-to-eat-cereal1

I ask partly because it gives me the opportunity to link to this wondrous flow chart (click it to enlarge) that might help you reach a decision. And also because I can link to Marion Nestle’s posts about Smart Choices. Such fun. Form an industry group. Decide what levels of which ingredients are “good for you”. Slap a label on those products that meet your own standards, like 44% sugar on a breakfast cereal. And then get professional bodies to give your labels their stamp of approval. An appalling instance of marketing hoopla.

Breakfast cereals, however, also offer a truly wondrous instance of marketing hoopla. I refer to Diamond Shreddies, a development I had not been aware of until it was so brilliantly exposed on a Tedtalk by Rory Sutherland. I’m not even going to try and gloss the idea of Diamond Shreddies.1 You can see some of the TV ads here and here and I strongly advise you to do so. The campaign seems to have worked, and has been dissected in many places. What I love about it is that it is so knowing and also that the focus groups, which I’m assured were “real”, are so bereft of real content. Perfection.

Seriously, though, how many breakfast cereals would be enough?

Footnotes:
  1. As Sutherland explains, “Shreddies is a strange, square, whole-grain cereal, only available in New Zealand, Canada and Britain. It’s Kraft’s peculiar way of rewarding loyalty to the crown.” Which is why it isn’t in the flow-chart. And Wikipedia says Shreddies is made by Post Cereals and General Mills, not Kraft, but who knows how true that is? Maybe truer than the claim that “Shreddies are often eaten by guitarists, to help them play fast”. []

3 comments

Eating The Road December 1, 2009 at 1:20 pm

Jeremy,

I love that you like it :)

Follow us on Twitter (www.twitter.com/eatingtheroad) so that we can keep up

-ETR

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Luigi December 1, 2009 at 2:35 pm

Monopolistic competition is the closest I can come to it.

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Eats Wombats December 1, 2009 at 9:33 pm

Monopsony is where you have one buyer and many sellers, e.g., the NHS for many health-related products in the UK.

Product differentiation is often aimed at extracting the maximum consumer surplus — the difference between the standard selling price and the maximum the consumer would have been prepared to pay. Produce a few extra models with some desirable features and charge more for them and, with luck, you avoid leaving the consumer with any money left over. I don’t think there’s a single word for this, besides capitalism, or if there is I wasn’t paying attention when I learned it.

There is an evil “science” to this — segmenting the market and tweaking the offerings — and it has carried over into politics in the US, so that candidates know to 0.001% what they need to say on abortion in this district and spending to that constituency etc. The details are ghastly. It’s politics packaged like… breakfast cereal.

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